A fire was set to the surfboard lockers located on Kalākaua Avenue between the Waikīkī Police substation and the Moana Surfrider Hotel on February 27 at 8:14 p.m. The Honolulu Fire Department and the Honolulu Police Department confirmed the fire was started intentionally and is considered a criminal act.
The City is not claiming responsibility to the surfboards and any damage caused by the fire. The City, however, will be issuing refunds for renters for the remainder of their payment period. In addition to receiving the refund, renters with a compliant 2020 rentals agreement who were affected by the fire have the opportunity to store their surfboards in their assigned locker for free until the end of the 2020 calendar year.
The Department of Enterprise Services is processing a refund for each surfboard locker rental agreement and the Department of Budget and Fiscal Services will be issuing checks by mail. Qualified renters should expect to receive a refund within thirty days of processing.