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UH gets new IT center

UH's new IT center brings together all IT functions under one roof

UH’s new IT center brings together all IT functions under one roof

The University of Hawai‘iʻs new state-of-the-art, $14.7 million IT Center is open for business.  Dedication ceremonies for the six-story, 74,000-square-foot facility in Manoa were held Monday.    The center will support essential  information services and the protection of critical information and communication resources for the entire UH system, including community colleges like HonCC.

With the completion of the IT Center, mission critical systems and networks will be housed in a new 8,000- square-foot, energy-efficient data center, with full battery and generator backup power.  The center also features UH’s first system Emergency Situation Room, providing work and collaboration space with highly available power and communications suitable for UH administrators to manage through disasters and other crisis situations.

The Information Technology Operations Centerwill provide continuous proactive 24/7 monitoring of the university’s servers and networks, school officials said.   Providing improved reliability for the UH network and servers that support online learning initiatives will enhance UH’s statewide distance and online learning for students on all islands, they added.

The facility will also include new training facilities and the Digital Media Center, where faculty will be able to receive assistance in developing engaging digital content.  New recording facilities will be available where faculty can create content classrooms, online or distance learning. The lobby also includes a service area where Help Desk personnel can assist students, faculty, and staff with their technology problems.

The IT Center will also bring together the UH Information Technology Services (ITS) staff for the first time since ITS was created in 1994.  Different parts of ITS have been spread across as many as eight different buildings on the Manoa campus.    Relocating ITS staff into the new building will free up space for other uses and needed renovations in multiple locations on the Mānoa campus.